As Executive Vice President and Chief of Provider Services for the Visiting Nurse Service of New York (VNSNY), Andria Castellanos is responsible for oversight of all initiatives related to Provider Services. She leads VNSNY Home Care, VNSNY Hospice & Palliative Care, Partners in Care and Community Mental Health Services, as well as the Population Health and Business Development divisions. Enterprise functions including Patient Care Services and Clinical Support Services also report to her. She applies her combination of strategic vision and operational management expertise to directing this vitally important part of the organization, with the goal of helping to ensure that the care VNSNY delivers meets the highest standards of quality, patient satisfaction and safety, operational efficiency, and cost effectiveness.
Before joining VNSNY in October 2018, Ms. Castellanos spent more than three decades serving the healthcare sector in a wide range of capacities, with a particular focus on clinical operations and big-picture strategic planning. For much of that time, she held senior positions at the New York-Presbyterian Hospital (NYP), where she was accountable for a variety of functions. Most recently, she was Group Senior Vice President & Chief Operating Officer at the NYP/Columbia Campus. This position entailed leading operations, strategic and capital planning, and day-to-day execution at Milstein Hospital, the Allen Hospital, and Morgan Stanley Children’s Hospital/Sloan Hospital for Women, encompassing 1,200 beds in all.
Ms. Castellanos’s earlier roles included Director of Ambulatory Care Services and Associate Director of Professional Services for New York Hospital/Cornell Medical Center; Director of Operations for Oxford Health Plans; health care consultant for both Peat Marwick Main & Co and Rogatz, Myers and Rosenfeld (RMR); and research assistant in the Graduate Program in Health Care Administration at Baruch College/Mount Sinai School of Medicine.
Ms. Castellanos previously served on the Board of Trustees of NYP/Lawrence Hospital and ColumbiaDoctors/NYP-Imaging and is a current member of the Board of Trustees for the Billion Oyster Project, whose mission is to restore oyster reefs to New York Harbor through public education initiatives. She holds a Bachelor of Science degree from SUNY College of Environmental Science and Forestry and a Master of Business Administration, Graduate Program in Health Care Administration from Baruch College/Mount Sinai School of Medicine.